Services

Connected sites, with the capacity and redundancy your operations require.

Business connectivity, site interconnection and private networks, with on-premises computing or links to cloud environments, as each project requires.

• Dedicated or shared Internet access
• Private networks between sites
• Satellite communications for remote areas
• On-premises computing and links to cloud environments

View the service: Connectivity and infrastructure Printable sheet: Connectivity and infrastructure

Separated environments, controlled access and recovery capability demonstrated in testing.

Physical and logical segregation of critical environments, identity and access, protection, backups, recovery and continuity testing.

• Physical and logical segregation of critical environments
• Identity and access, with activity logs
• Backup, recovery and continuity
• Recovery testing with a written report

View the service: Cybersecurity and continuity Printable sheet: Cybersecurity and continuity

Migrate with evidence. Organise without losing the source. Evolve while protecting operational continuity.

Inventory, digitisation, migration and organisation of records, with integrity evidence for every single document.

• Inventory, digitisation and optical character recognition
• Migration with document-by-document reconciliation
• Metadata, a common vocabulary and cross-collection search
• Digital preservation and integrity evidence

View the service: Data, archives and digital preservation Printable sheet: Data, archives and digital preservation

Clear digital processes, integrated with what you already have.

Portals, case processing, document management, approval workflows and integration with existing systems.

• Portals for submitting and tracking requests
• Case processing and approval workflows
• Document management built into the processes
• Systems integration and administrative automation

View the service: Platforms and automation Printable sheet: Platforms and automation

Artificial intelligence that supports decisions you can verify.

Classification, extraction and assisted search in controlled environments, with human sign-off wherever it is needed.

• Searchable, organised documents
• Internal assistants whose answers cite their sources
• Supervised administrative automation
• Analytics and operational support

View the service: Applied artificial intelligence Printable sheet: Applied artificial intelligence

Organised operations, controlled changes and teams that know how to run the systems.

Support, monitoring, training, change control, evidence and knowledge transfer.

• Operational support and monitoring
• Training and adoption support
• Change control, evidence and audit
• Knowledge transfer and orderly exit

View the service: Operations, training and governance Printable sheet: Operations, training and governance